Cancellation and No-Show policy:

Cancellations made 5 days prior to the start of the reservation will receive a 100% refund.

Cancellations made within 48 hours of the start of the reservation will not be refunded.

No-Show: In the event that your reservation is a no-show, no refund will be awarded. You may be re-booked on the first available weekday for a $200 fee.

Cancellations must be made 10 days prior to the start of the reservation on Holidays ( MLK, Memorial day, July 4th, Labor Day, Holloween, Thanksgiving, Christmas Eve, Christmas) and Holiday weekends ( Friday-Monday ).

***Cancellation fees may be partially refunded if another reservation replaces the reservation time being cancelled (This does not apply to No-Shows and cancellations made less then 24 hours in advance)***

This excludes cancellations due to extreme weather concerns. In-climate weather (lightning) cancellations will be given a full refund; in the event that the reservation is in progress, a refund of the unused hours will be given. 

**Some exceptions may apply**


Lake Travis Pick-up Locations:

Lake Austin Pick-up Locations:


Private Residence:

We can also pick-up from just about any private residence, on either lake, that has a private boat dock or community boat dock!